Bonus Policy

General bonus rules


 

1. Bonus wagering – conditions on how bonus turns to real money. Wagering conditions are different for each bonus, except those rules that are described in the current document.

 

2. Non-Deposit bonus – it is a bonus that may be allocated to a customer, without any additional conditions from customer’s side (deposits). Thus, it may be allocated to the customer immediately after registration or as a casino manager’s decision.

 

3. Any non-deposit bonus may be allocated to customer/s solely in hand (manual) mode, at the manager’s discretion upon an email or customer support registered request. Customer support manager reserves the right to refuse in allocation of a non-deposit bonus to any customer, providing no explanations at all on decision made

 

4. Free spins – is a sort of bonus allocated to the customer and issued as one or several free spins in one or several certain slots. This bonus may be both a non-deposit, and a deposit-linked bonus. Free-spins winnings may be sudject to wagering requirements before may be positively reviewed for withdrawal.

 

5. All bonus offers are limited by no more than one to: player and h/er/is family, or home address, or one IP address, or electronic address (email), or phone number, or bank account number, or credit or debit card number, or e-wallet number, or payment system account, or one device.

 

6. Any allocated bonus may be used solely by the customer. Exclusion of bonus availability may be applicable in circumstances when the bonus is limited to jurisdiction usage, or customer is a resident or citizen of a country where such activity is restricted. In such circumstances the casino (Win Rate Casino) disclaims any liability, and all lawful and legal effects of such activities are solely the responsibility of a player(customer). Should the administration be aware of access from the restricted jurisdiction, or an attempt to hide such activity by a player or a group of players, the Casino reserves the right to permanently block the account, withheld all bet results, and cancel all bonuses.

 

7. Customer is restricted from use of any strategies or known/unknown methods or methodology that may include bonus successful wagering. If this kind of activity is revealed, casino may consider such customer as seeking for solely financial gain in the casino by the bonus usage, casino remains the right to thoroughly review the customer’s activity and in case of strong beliefs and proofs of a described activity, to cease customer balance and block account for bonus abuse activity. The postponement of any game round is also prohibited for all promotions and bonuses.

 

8. All bonuses are subject to minimum deposit conditions, and/or maximum exchange sum limits, and/or wagering conditions, and/or activation term and expiration term after and before activation, if nothing stated aside of this. In some circumstances there may exist limits on the minimum and maximum bet (stakes) during the wagering play.

 

9. Bonus expiration term is 14 days, this term starts counting from the date bonus allocated and appeared in the account balance. Upon 14 days expiration, if bonus is not wagered, it is going to be archived, and deactivated; all chips won by the means of bonus will be annulled.

 

10. Money won from the bonus will become available only after all wagering requirements has been met for the present bonus.

 

11. When your bonus is active, bonus money could not be used until the real money balance is above 0 on your account. Thus, the first real money balance must be consumed and exhausted, and the bonus money may be used after it.

The bonus may be canceled at any time, and all money won would be annulled in such scenario. All money won during bonus rounds are accrued to the bonus balance.

 

12. The withdrawal with the active bonus is forbidden. Should the customer wish to request a withdrawal, s/he needs first to cancel the active bonus.

 

 

13. Customer has an option not to take (activate) allocated bonus in lobby, thus never taking any wagering requirements, without any additional money contribution from the customer’s side.

 

14. At a one-time, there may be active and in wagering process only one bonus. Should a customer wish to activate two bonuses (example: First deposit bonus and a Birthday bonus), then bonus activation goes one by one in a queue. Each deposit is eligible for one bonus only.

 

15. Customers have NO OPTION to cancel any active bonuses by requesting the Customer Support Service. The player has the right NOT to activate bonuses in the Lobby, or cancel them by own.

 

16. It is impossible and forbidden to postpone any round in any game with the purpose or/during the wagering of any bonus. If it is revealed that the Player has postponed any round during the game for bonus funds, all winnings will be canceled, and the Player’s account may be blocked (at the Casino manager’s discretion).

 

17. All winnings that were requested for withdrawal, as a result of games with bonus funds, undergo additional verification before the payment is finally processed. According to the verification results, the casino reserves the right to request additional documents from the Player and/or refuse to withdraw funds. Should we reveal any present terms violations, the player has the right to become aware of its nature.

 

18. If the Player has not activated the bonus or its expiration period ended, or if the bonus has been deactivated by the Player, it is not possible to re-use the current bonus offer again in terms of current promo or deposit.

 

19. The casino reserves the right to cancel any bonuses, winnings, and to confiscate all funds on the Gaming Account, if it has reasonable beliefs that funds obtained dishonestly and / or with violation of the present bonus policy.

 

20. There are games where the bonus money play is not available, thus customer cannot play on the bonus balance. When start playing such games, the real balance only is available to player, and player plays exclusively on it.

 

21. The Casino reserves the right to amend, supplement and change this bonus policy at any time without prior notification to the Player. If the policy of some bonuses differ from the rules listed in the present document, the Bonus Policy terms are considered to be in effect.


 

22. A player may exchange the chips won on bonus rounds for real money, only after the wagering status bar reaches 100% full. In the case, when the Player has not done this, s/he can play the bonus balance to zero, thereby, without wagering the bonus further.

 

23. Win Rate is not obliged to issue free spins to every player. It is solely at the discretion of administration to decide who, how, and in which order receives free spins. Administration may decide to assign or cancel any free spins to any player at any time.

 

24. All standard bonuses are not attached to Player deposits (maybe canceled at any time).
 

25. After the activation of any bonus, in the lobby, the wagering starts only after the real balance in the player’s account reaches 0.
 

26. The wagering requirements of x3 is applied on the first deposit. This means that the deposit sum must be played 3 times to qualify for withdrawal. The wagering rule X3 does not apply to the second and following deposits.

 

27. Wagering of any bonuses, including no deposit and free spins, available only in games from the SLOT category.

 Wagering in any other games (scratch, instant, board, roulette, live, etc.) is not available.  In case, where the Player, tries to wager in the game of the above categories, all bets and winnings will be canceled.
By default, wagering is available in the games, where the balance is displayed as real+bonus.

The following games from the SLOTS category are not suitable for wagering. When a player enters such slot during wagering, the only real funds are available on the balance for the game. It means that the wagering process has been stopped. The wagering will continue at the moment when the player makes the next first bet in the slot suitable for wagering.

 

 

Unavailable wagering slots:

 

 

Evoplay: Indiana's Quest, USSR Seventies, The Slavs, USSR Grocery

Amatic: Bells on Fire, Casanova, Wild Shark, Diamond Cats, Scarab Treasure, Big Panda, Red Chilli, Bells on Fire Hot, Bells on Fire Rombo, Book of Lords, Book of Queen, Super Cats

Endorphina: Chimney Sweep, Geisha, Gladiators, The Ninja, Slotomoji, Almighty Sparta

Tomhorn: Blackbeard's Quest, Wild Weather, Blackbeard's Quest Mini Game, Sherlock. A Scandal In Bohemia

Habanero: Viking's Plunder, Pirate's Plunder, Santa's Village, London Hunter, Egyptian Dreams Deluxe, Pumpkin Patch, Magic Oak, Knockout Football

Igrosoft: all games

Spinomenal: Demi Gods II, Divine Forest, Lemur Does Vegas, 4 Horsemen, Demi Gods II Expanded Edition, Lilith's Passion Enhanced Edition, Summer Splash, Siren's Treasures II 15 Lines Series, Demi Gods II 15 Lines Series, Mines of Gold, Lilith’s Passion 15 Lines, Nights of Egypt, Vikings & Gods II 15 Lines, Colossus Fruits, Story Of Hercules, Demi Gods III, Irish Treasures, Nights Of Magic, Cupid Strike 2, Story Of Medusa

Playson: Art of the Heist, Book of Gold: Double Chance, Joker Expand: 40 Lines, Solar Queen, Book of Gold: Symbol Choice, Super Burning Wins: Respin

Fantasma Games: The Grid

Booongo: Age of Caesar, Fortune Multiplier, Book of Sun: Multichance, Poisoned Apple 2, Scarab Riches

Nolimit City: Owls, Tesla Jolt, Manhattan Goes Wild

ELK: Poltava, Birthday!, Voodoo Gold, Ice Wolf

Belatra: The Moneymania

Push Gaming: Viking Clash, Jammin' Jars, Fat Santa, Wild Swarm

Betsoft: Dr. Jekyll & Mr. Hyde, Pinocchio, Sugar Pop, Sugar Pop 2, The Golden Owl of Athena, Faerie Spells, Yak, Yeti and Roll, Chilli Pop, Carnaval Forever, Fruit Bat Crazy, Spinfinity Man, Max Quest: Wrath Of Ra

Mobilots: Diamond Bar

Pragmatic: John Hunter and the Tomb of the Scarab Queen, Vampires vs Wolves, Aztec Treasure, Sweet Bonanza, The Dog House, Da Vinci's Treasure, Jade Butterfly, Madame Destiny, 3 Kingdoms - Battle of Red Cliffs, Queen of Gold, Mighty Kong

Quickspin: Big Bad Wolf, Mayana, Pirate’s Charm, Prime Zone

Thunderkick: 1429 Uncharted Seas, Esqueleto Explosivo, Toki Time, Divine Lotus

Blueprint: Diamond Mine Megaways, Genie Jackpots Megaways, Jewel Strike, Jungle Jackpots, Wish Upon A Jackpot, Primal Megaways, Vikings Unleashed Megaways, Lightning Strike Megaways, Temple of Treasure Megaways, Napoleon, Buffalo Rising Megaways, Wolf Legend Megaways, Valletta Megaways, Legacy of Ra Megaways, Fishin Frenzy Megaways, Mystery Spin Deluxe Megaways, Luck of the Irish Megaways, Return of Kong Megaways, Gods of Olympus Megaways, Bar X Safe Cracker Megaways, Safari Gold Megaways, Wish Upon A Leprechaun Megaways

 

New slots that has been added to the casino recently (for the last 7 calendar days) will be available for the wagering purposes from the closest Monday after they have been added.
 

If the slot was released on Thursday, then it will become available for wagering next Monday, in case it is not included in the permanent list of slots inaccessible to the wagering process.

 


 

First Deposit Bonus

 

  1. To receive a bonus, customer has to make first deposit in the amount of at least 20 chips.

  2. The maximum bonus amount is 100%, but no more than 200 chips.

  3. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.

  4. The bonus is available to non-verified customers.

  5. The bonus is subject to wagering requirements, that are equal to 40x (times) and the maximum allowed withdrawal is equal to 1500 chips.


Example:

Deposit in the amount of 20 chips, bonus 20 chips. The customer is able to wager h/er/is bonus and start using it, only after the customer’s real money balance is exhausted and equal to zero. Customer needs to wager bonus amount x40 (times) (20*40). If after wagering requirements have been met, the customer remains with the balance that is available to be exchanged to real money chips, an amount is capped by 1500 chips. Remaining funds will be annulled.

 

Second deposit bonus

 

  1. To receive a bonus, the customer must make a second deposit of at least 20 chips.

  2. The maximum bonus amount is 75%, but not more than 200 chips.

  3. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.

  4. The bonus is available to the non-verified customers.

  5. The bonus is subject to wagering requirements, that are equal to 40x (times) and the maximum allowed withdrawal is equal to 1000 chips.


 

Deposit birthday bonus

 

  1. The bonus may be received by a customer who has made at least one deposit, no less than 20 chips in amount, during the last month.

  2. The bonus may be received by a customer who correctly indicated the date of birth and verified identity with the casino.

  3. The maximum bonus amount is 100% of the smallest deposit made in the last 30 days, but no more than 150 chips.

  4. The bonus is available for the smallest deposit, that was made during the last 30 days and never participated in any bonuses.

  5. The bonus is not available to non-verified customers.

  6. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.

  7. The bonus is subject to wagering requirements, that are equal to 35x (times) and the maximum allowed withdrawal is equal to 500 chips.


 

Monday Bonus

 

  1. The bonus is available to those customers who have made deposits from previous Tuesday to the Sunday (inclusively), and in total, their weekly deposits exceeded 66 chips.

  2. Customer who met the requirements may activate bonus that equals 15% out of the sum of their deposits with no other bonuses minus withdrawal sum, described in sect.1 of Monday bonus description, but no more than 200 bonus chips.

  3. In case the customer has met all bonus deposit requirements, on the closest Monday bonus might be available for activation in your lobby.

  4. The bonus is not available to non-verified customers.

  5. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.

  6. The minimum bonus amount for the promotion is 10 euros ( it is stated that during the indicated period 15% of the amount of the deposits subtracting commissions, is less than 10 euros, this bonus will not be available on Monday).

  7. The bonus is subject to wagering requirements, that are equal to 40x (times) and the maximum allowed withdrawal is equal to 500 chips.

 

HIGH ROLLER Bonus CODE

 

  1. In order for the bonus to be allocated, customer needs to make a deposit (not first or second) on the sum no more than 1000 chips.

  2. The maximum bonus amount is 50% of deposit, but no more than 1000 chips.

  3. The bonus is not available for non-verified customers.

  4. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.

  5. The bonus is subject to wagering requirements, that are equal to 50x (times) and the maximum allowed withdrawal is equal to 3000 chips.

  1. In order to use the bonus, customer needs to meet requirements and request it by secret super code WINRATEWOWBONUS.

 

Bitcoin Splash

 

  1. The bonus is available to those players who have made at least 100 chips deposit with the Bitcoin payment method

  2. The bonus amount is determined randomly and may be equal from 10% to 200% of the deposit.

  3. The maximum bonus chips amount cannot exceed 200 chips.

  4. The bonus is available to the non-verified customers.

  5. The bonus will become available in the lobby's bonus section, immediately after bonus allocation criteria are met. In order to activate a bonus, the player must press the bonus activation button. The bonus is available for activation and wagering within the 14 days from its allocation. The wagered bonus could be exchanged to chips within the 14 days after it's been allocated.

  6. The bonus is subject to wagering requirements, that are equal to 40x (times) and the maximum allowed withdrawal is equal to 500 chips.

  7. Bonus is available every 30 days (in 30 days after previous activation).

 

Black box bonus

 

  1. The bonus is available to those players who have made a 25-100 chips deposit.

  2. The bonus amount is determined randomly and may be equal 25/50/75% of the deposit.

  3. The maximum bonus chips amount cannot exceed 75 chips.

  4. The bonus is available to the non-verified customers.

  5. The bonus will become available in the lobby's bonus section, immediately after bonus allocation criteria are met. In order to activate a bonus, the player must press the bonus activation button. The bonus is available for activation and wagering within the 14 days from its allocation. The wagered bonus could be exchanged to chips within the 14 days after it's been allocated.

  6. The bonus is subject to wagering requirements, that are equal to 45x (times) and the maximum allowed withdrawal is equal to 250 chips.

  7. Bonus is available every 5 days.

 

 


Max bet when wager applied is 5 chips. Any round during the wagering of the bonus, which exceeds the value of 5 euros or any equivalent, will not be automatically canceled and, in case of withdrawal of funds after the wagering, will be reviewed as an exceeding the allowed bet, which will lead to the cancellation of this and all subsequent bets of the Player, and all funds won during wagering will be canceled.


 

 

Cashback usage policy

 

1. Cashback is available to players as a bonus without wagering according to VIP status.

 

2. Every last non-withdrawn deposit is eligible for cashback.

 

3. Cashback is accrued to balance manually after contacting support service.

 

4. The maximum available amount for withdrawal from the cashback may not exceed 2 times of the amount of the initial deposit on which cashback was accrued.

 

5. All players with deposits before October 23, 2019 have the right to receive a cashback of at least 10% according to the previous version of the current document.


 

 

Reload usage policy

 

1. The reload bonus is issued and accrued to the player upon deposit, according to the player's VIP status. The reload is a bonus with no wagering requirements, and it is added to the just made deposit and does not have a limit on the rate and amount of withdrawal of funds.
 

2. If a deposit with a reload has been withdrawn, the reload on the next deposit can not be accrued.

 

3. The reload cannot be credited to the Player after the balance is lost. That means that the player agrees to request a reload in the Support Service immediately after the deposit or during the game for the current deposit. If the Player has not requested a reload before the moment when the amount not exceeding 10% of the deposit is left on balance, player considered agreeing that the reload on this deposit may no longer be credited.

 

Free chips and free spins usage policy

 

1. Maximum and minimum amount of withdrawal made from free chips is equal to 20 chips (if other is not stated). Following the withdrawal request, remained chips are not allowed to be used in stakes and play, the remaining balance would be cancelled by the system when the withdrawal request is reviewed. Should we reveal the attempt to use remaining chips in contradiction with the above, we retain the right to annul the withdrawal.

 

2. To qualify for withdrawal only slots must be played during wagering. In case when wagering with other games (e.g. roulette, table games) was identified, withdrawal request will be declined.

 

3. Free chips are issued solely on discretion of Win Rate Casino, and may be allocated as a promotion action or one time good will give away.

 

4. Free chips usage policy is listed in 1,2,3, if nothing is stated beside in terms of the particular promo.

 

5. It is not permitted to deposit on top of free spins and free chips. Withdrawal requests placed after reaching the minimum amount for payment will be canceled along with the balance. If after a deposit on top of free chips and / or free spins the Player has not made any bets, the player may request the amount of the deposit to be credited to the balance, and that remains at the discretion of the Administration to allow this.

 

6. The maximum allowed bet for free chips games is EU 0.20 or equivalent in other currencies.

 

7. In order for the Player's account to be eligible for the accrual of free chips, bonuses without wagering, promotions of the day, free spins, as well as to receive no deposit bonuses or deposit bonuses demanding a minimum deposit – certain verification is required. The Player is obliged to carry out verification by phone number, as well as in account (Wallets - details) specify all the details and wallets s/he intends to use in withdrawal of funds originated from bonuses without wagering, promos of the day, free spins and any non-deposit bonuses, as well as other bonuses, wagering for which does not, exceeds X10. If the winnings requested and directed to payment methods, not listed preliminary, the withdrawal of bonus funds will be canceled and account balance annulled.

 

8. Funds won in free spins or originating from freechips, non-deposit bonuses, or any bonuses allocated on min. deposit is not allowed to be withdrawn to cryptocurrency wallets. The only direction we are going to approve the withdrawal of these funds is the wallets or payment details preliminary inputted by the customer to the appropriate part of the lobby.

 

Last update 08.12.2019